How do I return?Updated 8 days ago
How do I return?
We’re sorry to hear that! If you’re not fully satisfied with your Somavedic device, you’re welcome to return or exchange it within 60 days of purchase. Please note that the device must be in full working condition and returned in its original packaging. Return shipping costs are the responsibility of the customer.
Please ensure that the item is carefully packed in its original box, including the power adapter and USB cord. Additionally, place the original box inside another shipping box, padded with paper or newspapers, to ensure sufficient stabilization during transit. Your attention to careful packing is greatly appreciated. If the device is damaged in transit due to insufficient packaging, we regret that we will not be able to accept the claim.
Please note that the following items are non-returnable, and the 60-day money-back guarantee does not apply:
Tiny
Bracelets
Glass Pyramid
Carafe Set
Somavedic Gold - as this model is customized for each customer individually, our 60-day money-back guarantee does not apply!
Please do not send these items back to our warehouse. They are not returnable, and you will not receive a refund for them. You agreed to our terms and conditions by purchasing these items. Thank you!
CLICK HERE to begin your return if you are in the US.