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Return and Exchange

Information about the return and exchange process.

How do I return?

Information about returns and exchanges.

Do you accept international returns?

For non-US customers, please contact us at [email protected], and we will generate a return code necessary for your return.

How to pack the device?

Due to its higher fragility, the returned device must be packaged well in an original box and another bigger box padded with paper, newspapers, or similar material. We cannot accept the return if the device is damaged during transportation due to ins

How do I exchange?

We only exchange items if they are defective or damaged (if applicable). If you need to exchange a product for the same item, email us at [email protected]. The exchange for another model is possible only by returning your device for a refund and