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Shipping and Order Information

Everything you need to know about your order's shipping process.

Do you offer free shipping?

The free shipping charge for US delivery is offered if your order amount is $1300 after a discount. To see if your order qualifies for free shipping, add items to your cart and begin the checkout process.

Where is my order?

You can track your order by clicking the link provided in your shipping confirmation email. If you haven't received it, first check your spam, please, and then contact our customer service at [email protected]

I haven’t received my order yet.

Even though we try our best to provide exceptional service, some factors, like shipping, are outside our control. Try to contact the carrier and see if they are holding it for you at a delivery location somewhere. If they can't find it, and you purch

Can I cancel or change the items in my order once placed?

Unfortunately, we cannot cancel or change your order once it is placed. We apologize. Once you receive your order, you can start your return HERE.

How long will it take for me to receive my order?

The shipping timeline estimate begins after our warehouse fulfills your order. Please allow 1-2 business days for order fulfillment and then the quoted time for shipping and delivery in your cart.If you live in the US, our USA - Standard shipping met

Do you ship internationally?

Yes, we ship internationally. The international shipping rates vary depending on your location. Please be informed that when the package ships internationally, it may be subject to import taxes, customs duties, or other fees imposed by the destinatio

Your order can't be shipped to the address you entered.

Review your address to ensure all fields have been entered correctly, and try again. If it still doesn’t work, try to place your order on our other website:. Canada. Australia, Malaysia, New Zealand, Singapore. Hong Kong. China. The United Arab Emira

I wrote the wrong address on my order.

Our warehouse processes orders very quickly, so often, there is not much we can do. We encourage you to reach out to the carrier.