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Shipping and Order Information

Everything you need to know about your order's shipping process.

What should I do if I'm unable to complete my order due to shipping issues?

We apologize if you’re experiencing any issues with shipping while completing your order. If you see a message indicating that shipping isn’t available for your region, please first make sure all required fields are filled in correctly and that you’r

Do you offer free shipping?

Free shipping within the USA is available on orders of $ 870 or more after any discounts are applied. To check if your order qualifies, simply add items to your cart and proceed to checkout.

Do you ship internationally?

Yes, we ship internationally. The international shipping rates vary depending on your location. Please be informed that when the package ships internationally, it may be subject to import taxes, customs duties, or other fees imposed by the destinatio

Where is my order?

You can track your order by clicking the link provided in your shipping confirmation email. If you haven't received it, first check your spam folder, please, and then contact our customer service at [email protected]

Can I cancel or change the items in my order once placed?

Unfortunately, we cannot cancel or change your order once it is placed. We apologize. Once you receive your order, you can start your return HERE.

I wrote the wrong address on my order.

Our warehouse processes orders very quickly, so often, there is not much we can do. We encourage you to reach out to the carrier.

How long will it take for me to receive my order?

The shipping timeline estimate begins after our warehouse fulfills your order. Please allow 1-2 business days for order fulfillment and then the quoted time for shipping and delivery in your cart.If you live in the US, our USA - Standard shipping met

I haven’t received my order yet.

Even though we try our best to provide exceptional service, some factors, like shipping, are outside our control. Try to contact the carrier and see if they are holding it for you at a delivery location somewhere. If they can't find it, and you purch